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Privacy Policy
Reservato.ai
Effective Date: 29 May 2025
1. Introduction
At Reservato.ai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including our website, mobile app, and reservation platform (collectively, the “Platform”). By using Reservato.ai, you agree to the practices described in this Privacy Policy.
2. Information We Collect
- Personal Information: Name, email address, phone number, and payment information (processed via third-party providers like Stripe), booking history, and preferences.
- Technical and Usage Information: IP address, device type, OS, browser type, app activity, and location data (if permission is granted).
- Restaurant and Business Information: Business name, contact info, location, table availability, pricing data, menu preferences, and communications.
3. How We Use Your Information
- Create and manage your account
- Facilitate and confirm reservations
- Process payments and issue loyalty rewards
- Personalize offers and dining recommendations
- Monitor and improve the Platform
- Send updates, promotions, and support-related messages
- Comply with legal obligations and enforce terms
4. How We Share Your Information
- Restaurants & Partners: For fulfilling reservations and loyalty rewards.
- Service Providers: Such as hosting, payments, and analytics tools.
- Legal & Regulatory Bodies: To comply with legal or governmental requests.
- We do not sell your personal data to third parties.
5. Cookies & Tracking Technologies
- We use cookies to improve experience, save preferences, and analyze traffic.
- You may disable cookies via browser settings, though this may affect functionality.
6. Data Retention
We retain your data as long as your account is active or required for legal or service purposes. You may request deletion at any time.
7. Your Rights & Choices
- Access, correct, or delete your personal data
- Object to or restrict certain uses of your data
- Withdraw consent where applicable
- To exercise your rights, email us at info@reservato.ai
8. Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no system is fully secure, and we cannot guarantee absolute protection.
9. Children’s Privacy
Reservato.ai is not intended for children under 13. We do not knowingly collect data from minors without verified parental consent.
10. International Users
If you access our Platform from outside our server location, your data may be processed in that location. By using our services, you consent to such transfers.
11. Changes to This Policy
We may update this policy periodically. Major changes will be notified via email or platform notice. Please review this page regularly.
For questions, contact us at info@reservato.ai
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